Thank you Kim, without you I would still be suffering a lingering painful infection. After starting yet another round of stronger antibiotics for an infection that would not go away, 11 months and counting, I called you. You took all details, history, everything and said you would call me back. I liked that - not all knowledge is instantly available; a professional will look at their notes, other profiles, before consulting back with their advice. You called back the same day with two recommendations, both followed immediately. The infection was gone within 24 hours, never to return. I now always think "what would Kim say" when someone tells me they are not feeling well. And I suggest they call you, the person that helped me feel better, and after almost a year of discomfort, you made a huge difference.
Dana